Account & Profile

How to reset your password

Step-by-step instructions for resetting a forgotten password and regaining access to your account.

Updated July 1, 20261 min read

Forgot your password?

Resetting your password takes about two minutes. Here's how:

Step 1 — Go to the Forgot Password page

On the Sign In page, click Forgot password? just below the sign-in form.

Step 2 — Enter your email address

Type the email address you used when you created your account, then click Send reset link.

Step 3 — Check your inbox

A password reset email will arrive within a few minutes. If you don't see it, check your spam or junk folder — it sometimes ends up there.

Step 4 — Set your new password

Click the link in the email. You'll be taken to a page where you can enter and confirm your new password. Choose something at least 8 characters long.

A few things to know

  • Reset links expire after 60 minutes. If yours has expired, go back to the Forgot Password page and request a fresh one.
  • Each link can only be used once. If you've already clicked it, you'll need to request another.
  • After resetting, you'll be signed in automatically and taken straight to your dashboard.

Still having trouble?

If you're not receiving the email or keep running into errors, open a support ticket with your registered email address and our team will help you regain access.

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